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Quality management is a system of organizing products, services and processes in such a way that all requirements of a company and its customers are completely met.
Quality management is systematically supported by methods and standards to make quality management systems common and comparable. They provide basic rules for product development, production, service and final inspection, in order to ensure achieving certification and passing audits.
Knowledge and experience with international, national and automotive-specific quality standards belong to the fundamental tool set that proves a company's business practices are focused upon quality.
ISO 9001 - Quality Management Systems - Requirements
The basic requirements for all quality management systems
ISO/TS 16949 - Quality Management Systems -
Particular requirements for the application of ISO 9001:2008 for automotive production and relevant service parts organizations.
TQM - Total Quality Management - The EFQM-Model for Business - Excellence
The model of the European Foundation for Quality Management enables a comprehensive view of the organisation.
VDA 6.1 - VDA Volume 6 Part 1 -
Requirements of the Verband der Deutschen Automobilindustrie for OEMs and other suppliers -
A consistent benchmark to score the quality of automotive industry suppliers.
VDA 6.2. - VDA Volume 6 Part 2 -
Requirements of the Verbands der Deutschen Automobilindustrie for services inside the automotive industry.
A consistent benchmark to score the quality of services inside the automotive industry
VDA 6.3. - VDA Volume 6 Part 3 -
Process audit - Requirements of the Verband der Deutschen Automobilindustrie for the processes inside the automotive industry.
VDA 6.4. - VDA Volume 6 Part 4 -
QM System Audit - Production Tooling - Requirements of the Verband der Deutschen Automobilindustrie for the suppliers of production tools for the automotive industry.
VDA 6.5. - VDA Volume 6 Part 5 -
Product Audit - Requirements of the Verband der Deutschen Automobilindustrie for product quality inside the automotive industry.