Methods and Tools

Balanced Scorecard - A strategic management system to drive performance and accountability throughout the organization.

Benefits of Balanced Scorecard:

The effective wording and communication of your company’s strategic goals strongly influence their achievement. To control all activities, carefully selected key measures must be defined, to assess the achievement of your goals. In your daily routine, however, you need to bridge the gap between individual short-term objectives and long-term vision and strategy.

Our Range of Services:

We will train your staff in the use of balanced scorecards. You can decide whether the course is held in your local facility or in a perfectly equipped conference center (to keep the daily routines at bay). We can also offer a customer focused consulting service assisting you in the implementation of balanced scorecards in your company. In this case our experts will explain the requirements to you and your staff in a step by step manner, covering all necessary activities and parameters. This way you and your staff will also accumulate experience in the application of balanced scorecards.

Content:

- Balanced Scorecard as a control system
- Developing metrics
- Data collection and strategic analysis
- Defining goals with Balanced Scorecards
- The customer perspective
- The business process perspective
- The financial perspective
- Management, strategy conversion and achieving goals
- Knowledge management, company wide communication
- Mastering of business processes
- Control and steering of your business processes
- Tracking and monitoring the corrective actions